Privacy Policy
O&O Candle Co. is committed to the complete privacy and security of your shopping experience. The information we collect is strictly used to improve the quality of your shopping experience and we never rent, trade, or sell your private information to others. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis.
What we collect
O&O Candle Co. is committed to the complete privacy and security of your shopping experience. Each time a user visits oocandles.com , certain information is collected. That information below is specific to your visit and whether you browse, shop or register. Depending on those actions, different unique information is gathered. The information below details the types of information we collect, how it is gathered and what is done with it.
Cookies
Like many other websites, oocandles.com uses a standard technology called "cookies." Cookies are small pieces of information that are stored on your hard drive and not on our site. Cookies allow you to use the shopping cart on our site. Cookies also help make your shopping experience quicker and more convenient.They help us understand how customers use our service, and allow us to improve and perfect our service to you. Without cookies one cannot order from oocandles.com.
Account and Order Information
O&O Candle Co. uses a registration process and order form so that you can purchase online, request information and receive service from us. Your personal contact information (i.e. name, email address, telephone number, mailing address, etc.) is used to send you your order and to fulfill marketing programs. Credit card information is completely secure and protected and collected for the sole purpose of billing you for your purchase. Users may browse our products and information without registering. Registration is optional and not required to shop online.
Your information is only used to complete your order and for marketing purposes, if you have opted for this feature. Should you select the optional opportunity to receive emails from us about current offers and incentives, we will also use your email for this purpose. If you have opted to receive promotional email, you may choose to remove this feature from your account at any time and the emails will be stopped. Your contact information may also be used should we ever need to contact you regarding your order.
Communications
O&O Candle Co. offers many modes of communication to our customers. O&O Candle Co. also reserves the right to communicate with our registered users regarding their order should the need arise. O&O Candle Co. communications include order confirmations, order updates, problems with orders, delivery issues (as needed), and management of accounts (should issues arise).
Emails and Marketing
O&O Candle Co. offers our users an email option that allows us to communicate with you regarding sales, incentives, new products, and other offers. If you receive these emails, you may opt to remove yourself from this mailing list at any time. If you do not receive emails, you may add yourself to this feature in your account management area.
Protecting Your Information
O&O Candle Co. is committed to the complete privacy and security of your personal information. Our e-commerce platform ensures that information shared with O&O Candle Co. is secure and private. O&O Candle Co. utilizes a number of encryption and security devices to make your shopping experience safe and easy. We utilize SSL (Secure Sockets Layer) technology to encrypt your information before it is sent over the internet. All of your personal data is private and is never shared with or bought by any third party organization/company.
Changes and Adjustments
O&O Candle Co. reserves the right to amend or append this policy at any time by posting those revisions on our site. Any changes will only affect information collected after this post date unless otherwise stated.